TOTAL THERAPY STUDIOS
Horsham’s wellness, therapy and corrective exercise centre
WHAT PEOPLE SAY ABOUT US
Real clients, real stories
At the end of the day, it's all about the people that we help. Many of our clients have been kind enough to let us know how we're doing, and share their stories of their time with us. Some of the comments below come directly from thank you letters, and some from reviews. There are even some comments below from our clients when they nominated us to the finals of the local business awards. All have been kind enough to let us share their stories here (although names have of course been changed). We're proud of the stories that people have shared, and therefore wanted to share them. In this day and age, we're aware that many people make their choices by listening to what other people have said.
So why not give us a call? We'd love to welcome you into our family.
I'VE STRUCK GOLD FINDING YOU
Susan F - Guildford
Total Therapy Studios offers help and support in general fitness and wellbeing, enabling those of us lucky enough to find it to enjoy life more fully. With a wide range of treatments available, there is no need to go further afield – hence ‘total therapy’! As someone with a permanent disability resulting from a traumatic injury 6 years ago, I have struggled to find an environment where I feel comfortable around the therapists and truly believe they understand the complexity of my needs. Finding Total Therapy Studios (purely by chance) I think have stuck gold and can fully relax, knowing that I can put my trust 100% in Sarah and her team to look after me. Immediately Sarah recognised my problem areas and difficulties I faced as a full time wheelchair user. She has helped to ease pains, target weaker areas and strengthen residual muscles.
More recently, after taking up wheelchair tennis and now training five days a week and competing internationally, I have found the support of Total Therapy Studios in the evening more valuable. As well as seeing Sarah for any injuries, I have worked with the nutritionist (Charlotte) and hypnotherapist (Uschi) to help with other components of being an athlete. Sarah has ensured that every single member of the team is highly skilled and fits the vibe of Total Therapy Studios, which makes it an easy ‘one stop shop’ for me!
I would not hesitate to recommend Total Therapy Studios to anyone, and believe Sarah and the team have worked so hard to create an environment that really is unique.
IT ALL JUST COMES NATURALLY
David T - Horsham
I have huge admiration for Sarah and the business she has set up. She is a natural business person and seems to know instinctively how to identify and fulfil the very varied requirements of her clientele.
I can only speak from the point of view of a client, of course, but it seems to me that she’s on the ball (sorry!) all the time, whether instructing, consulting or just being on the job. I am in my mid-70s and need quite a lot of adaptation to the exercises, and Sarah has always ensured that I’m in the best match class. In one-to-one consultations she has provided me with individualised routines, always listening to what I say I can do and what I would like to be able to do, always encouraging, (admonishing when necessary!) and with complete can-do confidence that is energising and motivating. I don’t know if she’s spent a fortune on HR courses and qualifications, but I suspect it all comes naturally.
I’m not an experienced business person, but it seems to me she is a natural, able to identify opportunities, make ambitious plans and put them into action. Of course I know it’s not just her, but Sarah plus her team are an amazing example of what can be done with flair, imagination, attention to detail and endless energy.
A REALLY REALLY GREAT PLACE
Mary P - Horsham
Total Therapy Studios is simply a... really... really... great... place!
Everyone is made to feel welcome by whoever is on reception as they walk through
the door. They know my name (though occasionally I must admit to muddling theIrs - I put
that down to my age!!)
It is efficient, friendly and very fair (allowing cancellations at very short notice.)
I've enjoyed every class I've been to and have also had a variety of one to one treatment
which have been equally beneficial ... if not always enjoyable!
Don't change anything it's very special!
Walter B - Southwater
I would like to take this opportunity to thank you for all the expert treatment that I have received over the years to help manage my 'physical frailties'. Not only do you help people understand how their muscles work but you also provide exemplary aftercare to ensure ongoing wellbeing.
Outside of treatment the Pilates classes are invaluable and most enjoyable. The Total Therapy team are top drawer material - thank you all so much.
CLASSES ARE ALWAYS ENJOYABLE
James R - Horsham
I joined Sarah's Pilates class on a recommendation from a neighbour, and have been attending for some years now. They are always enjoyable, we have a laugh and she has a wicked sense of humour. Her business has grown with several branches of health care, and she chooses her staff with great care with her clienteles needs uppermost in her thoughts.
I also go to a Yoga class, which is brilliant. In my opinion the business has gone from strength to strength due to Sarah's concern for her clients and her driving force to do a good job and make the business a success.
MY HIGHEST RECOMMENDATION
Paul M - Worthing
Having survived a big cancer operation and many weeks of chemotherapy in 1999 I started looking for someway to help my body, which was in a bad state. I tried Pilates in various places round the Horsham area but I could find nothing that I felt gave me what I was looking for; steady, small classes with good instructors. I then discovered Total Therapy Studios through recommendation about three and a half years ago and I have been attending the classes ever since; intially with Sophie, and now with Nicola.
If you need additional advice then there is always plenty available. All I can offer is my highest recommendation.
I'VE BEEN COMING FROM DAY ONE
Hanna D - Horsham
I've been lucky enough to know Sarah for more than fifteen years now, during which time she has treated my long list of ailments with an extraordinary dedication and professionalism.
I've been fortunate enough to have attended Studio from day one, and have marvelled at the remarkable job that Sarah and Dom - along with the rest of the team - have done in bringing such a varied and necessary agenda of exercise and treatments to the public's attention.
I know that all of us who have benefited from the team's hard work and dedication hope that some form of recognition will be forthcoming in the future, and that Total Therapy Studios will continue to go from strength to strength.
I TRUST SARAH IMPLICITLY
Suzanna W - Horsham
I first met Sarah in 2003 when I moved to Horsham. She treated me for a stiff neck and it was the start of a long association! To this day I have lost count of the numerous occasions that she has literally put me back on my feet. I did Pilates classes (oh the memories of that blue ball) in Holbrook, Ellen's Green and then Denne Road. Sarah has treated my son, husband and many friends. I count her as a friend, what's more I trust her implicitly.
She is professional, yet ultimately very very kind. She is also hugely funny! I am so impressed by her drive to look after everybody and a determination to build a business whilst still retaining a personal ethos.
A RARE GEM OF A PLACE
John J - East Grinstead
I have been a client at Total Therapy Studios in Horsham from the day it opened for business just over five years ago.
I have been continuosly impressed by the professionalism and depth of knowledge of their staff, their commendable work ethic and willingness to help and accommodate clients' wishes and requests. Their professionalism is coupled with a warmth and friendliness that make the Total Therapy Studios a welcoming, rare gem of a place right in the middle of Horsham.
A PERFECT ENVIRONMENT
Michelle U - Horsham
I would like to share how helpful Total Therapy Studios has been to me. All the staff are caring and understanding of their clients' needs. Sarah has gathered around her a well qualified team who offer a sympathetic and positive but at the same time fun, approach to their work.
All in all a perfect environment for the improvement of one's physical and mental wellbeing.
I NEVER HESITATE TO RECOMMEND
Russel W - Horsham
I have been coming to the practice for over two years and have always found it thoroughly
professional but relaxed and friendly and I have never hesitated in recommending friends
try the treatments and classes.
CAN'T WAIT TO GO BACK!
Lindsay C - Horsham
Went for an introduction to Pilates. I loved it, can't wait to go back.
Everyone is so friendly and knows what they are talking about! #Professional
NOTHING IS TOO MUCH TROUBLE
Audrey T - Horsham
I love attending my classes at Total Therapy Studios.
There is such a lovely welcoming atmosphere as soon as I walk in, where nothing is too much trouble, and I really appreciate the flexibility of classes and instructors.
The classes themselves are fun, challenging and often deeply relaxing which has helped improve a long-term back complaint enormously.
I like the fact that all the instructors have different styles and approaches but really compliment each other. I also appreciate that Sarah is open to feedback, always looking for ways to improve the studios and clearly communicates any changes to me as a customer.
I have recommended Total Therapy Studios to many friends and colleagues!
YOU'RE TREATED AS AN INDIVIDUAL
Darren E - Crawley
From the moment you walk into Total Therapy Studios you are treated as an individual. Everything is about your needs, what is going to be right for you. The caring ethos starts at the top and ripples down to one and all.
An in-depth assessment makes sure you are suited to your class where you find attention to detail, encouragement and fun. Just one reason I have recommended Total Therapy Studios to friends and family. I simply cannot thank Sarah enough for the improvement to my health over the last six months.
GENUINELY CHANGED MY LIFE
Maggie T - Horsham
I first went to Total Therapy Studios about two years ago to help with the back pain I have from a long running spine condition. I attended one of Natalie's Yoga classes and it was a revelation. It not only helped (and continues to help) me manage pain but it has also made a massive difference to my life in general, and is a major factor in helping me manage the intense stress I endure through my work.
After the first class I wa promised 'give us a few more weeks and it will change your life' and it genuinly has. The whole team know their clients by first name and I don't remember the last time my custom or wellbeing felt so valued in any walk of life, business or personal.
I can't see me ever not practicing yoga again and I can't see me doing it anywhere else.
YOU'VE NAILED IT
Andrew S - Horsham
I have been attending Total Therapy Studios for Pilates classes since breaking a disc in my back several years ago. The instructors have all been wonderful - attending to the needs of all the class participants, and thus creating an atmosphere where everyone feels that they can work productively at their own level. The instructors are happy to give one-to-one attention to ensure that everyone is working safely within their limitations - I have always been in awe of their knowledge and expertise, and very thankful for it!
I have also attended Physiotherapy sessions and both Physiotherapists I have seen have been thorough and extremely knowledgeable, sending back-up exercises after the session to further aid any problem areas.
Thank you Total Therapy Studios- you've nailed it! What more can I say?!
I FEEL LIKE A NEW WOMAN
Suzanne P - Guildford
I came to Total Therapy Studios after having suffered from a slipped disc and through many recommendations from people at work at church and my mother's friends.
Sarah was great, summed up my problems very quickly and prescribed my treatment plan of Pilates.
Ten months on I feel like a new woman!! Everyone at TT is helpful and friendly. It is a wonderful place to go. My mum goes as well and has benefited enormously from the care and attention of the staff.
PHYSIO NICOLA IS AMAZING
Alan J - Horsham
I suffer with a bad hip, and the help and advice I received from Sarah was invaluable - she gave me specific exercises and was on call if I needed her. She also started specific classes for hip and knee problems, which, due to how popular it is, has now expanded to three classes per week. This, to me, shows how she listens to peoples needs and acts accordingly.
Nicola, the Physiotherapist who runs this class, is amazing. She is helpful and pushes just the right amount so I come out feeling so much better. Prior to this class I did the Pilates for beginners with Sarah, again she was brilliant.
All the staff are extremely helpful and friendly and I really enjoy coming to my classes
USCHI IS SIMPLY BRILLIANT!
,Jacqui O - Guildford
Total Therapy Studios has changed my life! I would never go anywhere else now for any treatments, having had bad experiences elsewhere including seeing specialists.
I was a broken person (both physically and mentally) when I first met Sarah. She made me feel welcome and safe and I started to see results very quickly after the first appointment, something that hadn't happened in a long time.
I now attend regular classes at Total Therapy Studios which allows me to exercise in a safe environment and have confidence in what I am doing.
The other staff members are always very welcoming and having had appointments with some of the other therapists, I can honestly say everyone there is fantastic and very professional.
As well as seeing Sarah I have had a number of appointments with Uschi, I can honestly say she is brilliant at what she does and has helped me overcome a number of things.
I will continue to recommend this place to anyone and everyone!
NICOLA SIMPLY HAS MAGIC HANDS!
Mary N - Reigate
How glad I am that my daughter found you for me!
I was so worried about my recovery from a hip replacement but you have been kind, pleasant and professional in equal measure.
My initial chat with Sarah filled me with such confidence and reassurance that I'd come to the right place. Your knowledge and care was constructive and well explained.
And Nicola simply has magic hands! She has such a lovely way; firm yet kind, and you simply make everything ok. I never thought anyone could 'find' trigger points as well as my daughter, but you are amazing.! Your understanding and empathy for my concerns, and your patience in explaining is fabulous.
And let's not forget the reception staff! Chatty and kind, funny and interested - they're a breath of fresh air.
Thank you! I actually wish I could come see you all more often, you have a great set up don't change a thing!
WE'RE NOT JUST CLIENTS
Elizabeth G - Horsham
Total Therapy Studios is not just a Pilates studio - it is so much more! Sarah has grown the studio but it has not lost it's personal touch. We're not just clients Sarah and her staff all give that bit extra. Sarah has surrounded herself with like minded people.
I can't praise Sarah and her staff enough for providing such a high standard of classes professional delivered.
SARAH LITTLEFORD IS BRILLIANT
Chris C - Horsham
This place is amazing - I am in a class of five for Pilates - unheard of in any of the local gyms! You simply block book and there's no ringing at 6am to try and get a place like my old gym! My teacher (Sarah Littleford) is brilliant! Could not recommend more - give them a try!
CURED MY CONSTANT BACK PAIN
Jimmy P - Horsham
Total Therapy Studios is a fabulous place to look after all aspects of well-being. The Physiotherapy and Pilates offered cured my constant back pain and keeps me fit and well. It's not just about rehabilitation; running courses, sport therapy and conditioning for sport classes alongside more traditional Pilates are there to help me meet my fitness goals. Everything is underpinned by proper clinical knowledge and experience from Sarah and her great team of therapists and instructors, so unlike some classes you know the exercise is really reaching those parts it should and helping your body to function properly. There's a huge range of different classes and therapies to meet everyone's needs and preferences. What's more the classes are fun and the whole team are friendly, welcoming and informative.
I have been doing exercise classes for over 30 years and these are the best! At nearly 50 I am fitter, stronger and more flexible than ever before. Sarah has grown the business into offering a huge range of services but has never compromised on the quality; she constantly asks for feedback and communicates with her clients. She works extremely hard but never loses her sense of humour.
AMAZING RANGE OF CLASSES
Maragrita I - Horsham
I have been a client of Total Therapy for about three years and have attended several classes and had some Reflexology as well. I join a weekly Pilates class.
Throughout that time I have always felt a very valued client and I know that Sarah takes a lot of notice of what the clients say. She actually makes a personal telephone calls to all her clients asking for feedback and ideas of what could be made better. Consequently she has improved and improved the business - the building has been through a number of changes - all done with little fuss - the range of classes and the range of other therapies which clients can access is amazing. The ability to drop in and out of classes is wonderful - we all have busy lives and sometimes cannot make such a regular commitment every week so the facility to be able to join a class or not is really helpful.
Sarah has the best interests of her clients at heart and she seems to find the most wonderful staff as well. I always feel totally looked after and cosseted whenever I enter the building.
A REALLY SPECIAL PLACE
Patricia N - Horsham
I wish I had a pound for every person to whom I've recommended Total Therapy Studios. It's a truly fantastic business which does exactly what it's name says. Sarah and her lovely team are so approachable, knowledgeable, helpful and effective. it's a pleasure to walk in the door (and stagger out again after a particularly strenuous class....)
I've personally benefitted from regular Pilates classes, classes targeting specific joints and problems, fabulous sports massages, and have also made friends and had much huge amounts of fun at Total Therapy Studios too.
I think Sarah has created a really special place using a lovely, imaginative business model.
I LOVE THE ATMOSPHERE
Charlotte M - Horsham
I have been coming to Total Therapy Studios on and off for over a year now. The 'off' was not out of choice, but because I had to have heart surgery to fix a faulty valve. I have always loved the atmosphere at the studio, it's so positive, friendly and caring, but since my operation Sarah has been really thoughtful. She made sure that I came back to a class that would be suited to me during my recovery and has checked in to see how I'm doing.
I've also had some scarwork done with Michelle, who was lovely and there has definitely been a noticeable improvement in the appearance of my scar. I have tried out many exercise classes and gyms over the years, but i've never found one like Total Therapy Studios that makes you feel truly welcome.
LOVING YOGA WITH NATALIE
Jane P - Southwater
Loving working with Natalie Creasey! Breathwork course has significantly reduced my stress levels and the restorative course is helping my stiffer than stiff hip, as well as continuing the de-stress journey I'm on. I'm not an über fit Yoga bunny; I'm a very overweight, busy single mum with a business to run, but I absolutely love it.
FAB AT WHAT THEY DO!
Valerie W - Colgate
Being in the fitness industry, I'm quite open to many an injury and have had a fair few! Sarah and her team are amazing at finding and sorting the problem! Thank you all for always being so fab at what you do!
NOTHING BEATS THE ENVIRONMENT
Janey E - Horsham
Had my first Yoga class with Natalie this week and it was amazing! I have done some Yoga before and practice at home but nothing beats the calm, relaxed environment of the studio! The class was small, friendly and didn't feel in the least bit intimidating like some of the other classes I have been to elsewhere. Natalie made me feel very welcome and gave me individual help when she noticed I needed repositioning.
All the other staff I encountered on reception or on the phone were very friendly and helpful too. Hope to make it every week now!