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TOTAL THERAPY STUDIOS

Horsham’s wellness, therapy and corrective exercise centre





our studios


ALL ABOUT OUR STUDIOS AND CLASSES


We do things differently, for your benefit.



At Total Therapy Studios we aim to provide a range of exercise classes, all with a therapeutic and clinical benefit. We pride ourselves on providing the most affordable, flexible and varied timetable in West Sussex, whilst ensuring that you get the classes you need on a regular basis in a fun and safe environment.

We're a clinical facility, and therefore our classes are in the whole aimed towards supporting people who's range of movement is limited by injury, illness or who have longer term challenges. This sets us apart from other studios which primarily help with general fitness. Due to the differences between our classes and different needs of our clients we do have a two stage process to join the majority of our classes. It's vital to us that we find the right class for you, therefore we ask that you first complete our online questionnaire to ensure that we fully understand your requirements, history and crucially your availability. Our classes are very popular and due to this we want to make sure we can find a space for you!

We also offer our clients the facility to manage their attendence online. Whilst we'll still be able to support you with booking onto classes (in person, on the phone, or via email) clients can log on and enroll for classes from the comfort of their own home. You'll be able to book yourself onto classes, remove yourself from classes you can't attend, and check on class credits remaining. Click here to read our Frequently Asked Questions page about our online system.








taking part


JOIN US TODAY
If you'd like to join our classes, please click here to complete our online questionnaire to provide us with the details which will allow us to find a class for you. We'll then contact you to discuss next steps.

The second stage of joining our classes is meeting you and discussing your needs in more detail, and we do this with a one-to-0ne induction and consultation with Sarah Dover-McCarthy, owner and practice director of Total Therapy Studios

We'll contact you and get you booked in to meet with Sarah for a thirty minute consultation. In this we can talk about your requirements, get an understanding of what you're looking forand discuss various options with respect to classes. She'll also take the time to go through how we do things, and answer any questions that you may have. These sessions are charged at £25, however that does includes your first class for free.

Please note that an Clinical Induction won't be required if you want just to join our Yoga classes, although we will still need you to fill out a questionnaire and we'll give you a call to discuss what you're looking for and how we can help.






our costs


PRICES




We're proud to offer the most unique and flexible structure for our classes that simply isn't matched many other places. We offer classes all year round, and our aim is to offer you a guaranteed space on a class whilst offering the flexibility to pay only for the clases you come to. That's right - full flexibility but with no memberships, no monthly payments, no penalties, no early morning phone calls to book your place. We want you to feel well both physically, mentally and financially, and make this all as easy for you as we can.

So, as we're talking about costs:

Six class passes £54 (just £9 a class)
Ten class passes are £80 (even cheaper at £8 a class)
Forty class passes for £280 (Limited edition for purchase in December 2017 - pay just £7 per class)

With our flexible system of class passes, they'll only be taken when you attend a class OR you fail to cancel a class less than 24 hours before it starts (late cancellations or no shows will sadly be charged one class credit). We'll let you know when your passes are running low, and you can purchase them over the phone or in person at the clinic. You can also ask us at any time how many you've got left. We do have a time limit for using class passes; any pack must be used within six months from date of purchase. And whilst we're talking terms and conditions, we're not able to exchange passes for therapy credit or retail purchases, or refund them. However, if there are circumstances where you're not able to attend classes and you still have credits against your account we're more than happy to transfer these to a friend or family member who attends classes. You can read more detail about our passes on our FAQ page.

Classes may be cancelled if there are fewer than four people booked onto the class. This is primarily to maintain the experience for all clients. If this is the case, we'll make every effort to contact you with as much notice as possible, and will offer you an alternative class.







attending a class


HOW WE DO THINGS
Now, this bit is is the really important bit - and underpins how we maximise your opportunity to get on classes and get the exercise you need. Take a deep breath, and read this bit slowly! To try and create the most flexible and supportive solution for you, we do things slightly differently to some other studios.

Class places are offered on the following basis:.




Permanent Places

A Permanent Place means that we'll guarantee a place for you every week and you'll be automatically be booked onto your class or classes every week going forward. This means that there's an expectation that you'll attend regularly. However if you can't attend a class, you're able to cancel without penalty or charge providing you let us know 24 hours before hand (but of course you won't lose your permanent place). Our one-to-one assessments ensure that you start and progress in the right group, with familiar faces and regular instructor.

Please note that these permanent places are on the whole reserved for those with a higher level of clinical need, and therefore depending on your needs it may be that a drop in place is more appropriate. We also reserve the right to move you onto a drop in place if you haven't attended your Permanent Place class for a number of weeks. As you can imagine, we're keen to provide these guaranteed places to those who are able to consistently attend.
Drop In Place

Due to our flexible structure, we also have drop in places available on our classes. Even if you don't have a permanent place, you'll be able to book onto classes and attend, even at short notice. The best way to do this is via our online system, where you can view classes and see if spaces are available (although you can always call or email us too!).

So if you have a varying availability or a changing schedule, then a drop-in place may be more suitable. Please make sure that you book onto the class though, as due the small class sizes we may not be able to accomodate you if we don't know you're coming.
Wait List

If we're unable to offer you a permanent place, but there's a specific class that you'd like to do each and every week, we can put you on a wait list for a permanent place.

Sometimes we're able to offer you a permanent place quite quickly, sometimes this can take a little longer due to the popularity of the class. However, we're always transparent about how many people are on a wait list too. There's nothing stopping you using our online system to drop into classes until we can find you a permanent place, and by using this system you can also book onto classes up to four weeks in advance (space permitting).



01403 249 511

2 Denne Parade
Horsham
West Sessex
RH12 1JD






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CONTACT AND LOCATION

Total Therapy Studios
2 Denne Parade
Horsham
West Sussex
RH12 1JD

01403 249 511
info@totaltherapystudios.co.uk

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